• Delivery

It costs £4.99 per transaction for UK delivery.

Buyers from outside the UK should email (info@convoydesignerwear.co.uk) for shipping costs and times before placing any orders.

As soon as your payment reaches us, your item is packaged ready to be posted.

• All transactions are sent using Royal Mail's Special Next Day Delivery service.
• This service guarantees next day delivery from date of postage (ex. weekends).
• Items will arrive at there destination before 1pm.
• All items posted will need to be signed for on arrival.
• We will always provide a tracking number via email once your item(s) is sent; you can track your item(s) here.

Orders received before 5pm Monday - Thursday are posted the next day. Orders received after 5pm Monday - Wednesday will be posted the day after. Weekend orders (which include Friday) will be posted on the following Monday or Tuesday. For full details please refer to the table below*. Please note the table does not take into account Bank Holidays or National Holidays**.

All our items are posted in Toughsac Mailing Bags, made from extra tough 50-60 micron polythene. Items that are too big or fragile are posted in boxes.

Should your item become lost or damaged in the post we will start an insurance claim on your behalf. However, any claims would ultimately be between you (the customer) and Royalmail, Convoy accepts no responsibility against postal errors made by Royal Mail. We will always insure the item(s) to the full retail value; postage costs will not be covered. Any compensation amount awarded would be decided by Royal Mail.

*Table shows items sent and received at a standard postage work rate. On some occasions items may arrive a day earlier. **Bank Holidays or National Holidays are not taken into account and delivery may be delayed if either holiday is included.